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Free download ErlangXLS 1.0
 ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive products, CC-Logic offers these widely used functions completely free of charge and unlimited. However, CC-Logic recommends using AnswerWIN and AnswerXLS. These functions are much better than Erlang C and Erlang B because unlike Erlang, they take into account abandoned calls.
ErlangXLS 1.0 business, math & scientific tools software developed by CC-Logic. The license of this business, math & scientific tools software is freeware, the price is 0.00, you can free download and get a free trial before you buy a license or registration. All ErlangXLS 1.0 download links are direct ErlangXLS full download from CC-Logic site or their selected mirrors.
Keywords: Call Center Planning, Call Center Staffing, Call Center Occupation, Service Level, Erlang C, Erlang B, Average Speed of Answer, Freeware, Business, Math & Scientific Tools, CC-Logic, ErlangXLS
Recent Changes: Not Established
Install Support: Install and Uninstall
Supported Languages: English, German
Additional Requirements: Not Established
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